Job Description

We're looking for motivated, engaged people to help make everyone's journeys better. The Administrative Specialist is responsible to assist the office and operations staff with correspondence (Internal and External), billing issues, accounts payable documents, customer requests, supply and ordering items, and general office responsibilities.

Hourly Rate:

• $20-$23/hour

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Initiates written and oral communication to unit management, and customers as directed
• Organizes and distributes charter information to production departments and management staff
• Orders operating supplies and required computer requirements as needed
• Assists in billing issues, accounts payable when applicable
• Distribution of inbound mail and documents received on a daily basis from fax machine and routes to appropriate department or manager
• General office duties to include but not limited to filing, telephone routing and messages, etc.

Qualifications

Education:

• High School Diploma or GED is required

Work Experience:

• Minimum of 1-2 years of experience with clerical duties and responsibilities

Technical Skills: (Certification, Licenses and Registration)

• Must have strong computer skills using Microsoft Office Products including Excel and PowerPoint
• Ability to work in a fast paced, deadline driven environment
• Excellent time management skills required
• Strong organizational, analytical and leadership skills required

Language / Communication Skills:

• Must have excellent written and oral communication skills

Job Dimensions

Geographic Responsibility: TBA

Type of Employment: Full-time

ravel %: None

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title): Varies by unit: General Manager, Operations manager, Senior Operations Manager, Director of Assembly

Estimated Total Size of Team: 2

gategroup Competencies Required to be Successful in the Job:

• Thinking - Information Search and analysis & problem resolution skills
• Engaging - Understanding others, Team Leadership and Developing People
• Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence , Passion , Responsibility and Respect . To demonstrate these Values, we expect to observe the following from everyone:

Excellence

• We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
• We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

• Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
• We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

• We care about what we do, and we understand the impact we have on others and the planet.
• We always look out for each other -creating a safe workplace environment is everyone's responsibility .

Respect

• Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
• We respect each other's voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

Application Closure Statement

• To be considered for this position, please submit your application by 04/03/2026.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

We anticipate that this job will close on:

If you want to be part of a team that helps make travel and culinary memories, join us!

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