Job Description

Adult Care Coordinator

(Case Manager)

Behavioral Health Home (BHH) program

Pay rate: starting at $24.00/hour

The Opportunity Alliance is seeking a Care Coordinator / Case manager to join our Behavioral Health Home team. 

This Adult Care Coordinator/ Case Manager position is a community case worker that provides direct service for our adult Behavioral Health Home (BHH). This position contributes to program outcomes through the provision of care coordination for BHH members supporting a recovery oriented, integrated health service that strives to improve health outcomes, cost effectiveness, and enhanced consumer engagement. 

Work is conducted at members’ homes, at providers’ offices, at TOA locations and in other community settings.

Case Manager /Care Coordinators, participate in program initiatives, attend team meetings, supervision and work groups, coordinate service teams for each client, use information to improve health outcomes and complete documentation in a timely fashion. Work is performed, reviewed, and evaluated under the Director through staff meetings and individual supervision.

This position will transport clients, attend treatment team meetings, access community resources and participate in service team meetings by using their own transportation.

Schedule ** : This is a 40 hour/week, hourly position. Specific schedule to be discussed during interview.**

Location ** : Position based in Portland, ME and serving Cumberland County.**

Qualifications ** :**

• High school diploma or equivalent with one year of relevant adult behavioral health work experience as an MHRT-1 required. 
• Associate’s Degree in the field of mental health, psychology, or a related field (behavioral health or human services)  or  a combination of education and experience that qualifies the candidate to receive an MHRT-C certification preferred. 
• Certification: MHRT-C certification or (level A or B with a strategy to receive full certification)
• Must have experience doing direct service with adults who struggle with mental health. Prefer case management experience with adults who have serious and persistent mental illness and have a history of trauma, substance use, homelessness, poverty, chronic pain and serious health issues.  
• One year of experience required, two preferred. 
• Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, frequent typing and lift and carry material weighing up to 25 pounds.
• Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area.  This may include transportation of clients or driving to agency location to complete work.   A good driving record is required.

: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year 
• Excellent medical benefits at very reasonable cost 
• Dental and Vision insurance options 
• Agency paid basic life insurance and STD & LTD disability insurances 
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit,

Who we are ** …**

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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Please submit a cover letter and resume along with your application.

Thank you!

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