Airline Customer Service Agent - Los Angeles, CA Job at Pacific Aviation, Los Angeles, CA

cnN3TE1KWkY5czRWMmhUTStaME93NEVXTXc9PQ==
  • Pacific Aviation
  • Los Angeles, CA

Job Description

Join Pacific Aviation at LAX – Where Every Journey Begins with You!

Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)!

At Pacific Aviation, we take pride in delivering exceptional service to some of the world’s finest airlines. As a Customer Service Agent, you’ll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.

Why You’ll Love This Job:

  • Be the Face of the Airline – Welcome and assist passengers with check-in, boarding, and overall travel guidance.
  • Fast-Paced & Exciting Environment – No two days are the same at the airport!
  • Career Growth Opportunities – We are committed to growing our team members and promoting from within.
  • Diverse & Inclusive Team – We celebrate diversity and value the unique backgrounds of our employees.

Your Role in the Passenger’s Journey:

  • Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged.
  • Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation.
  • Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy.
  • Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times.
  • Team Collaboration: Work closely with your team to create a seamless airport experience for travelers.

Shifts Available (Part-Time):

  • 4–5-hour shifts available between the following time slots:
    • 5:30 AM – 12:00 PM
    • 9:00 AM – 2:30 PM
    • 4:30 PM – 12:45 AM
    • 7:45 PM – 1:30 AM

Must be available to work at least 4 days per week, including weekends and holidays.

Requirements

What We’re Looking For:

  • Exceptional Customer Service Skills – You thrive in face-to-face interactions and can create a welcoming experience for all passengers.
  • Strong Attention to Detail – You ensure all travel documents, procedures, and protocols are accurate and followed.
  • Team Player Mentality – You work well with others and contribute to a positive, collaborative environment.
  • Tech-Savvy & Organized – You can quickly learn airline systems and efficiently manage tasks.
  • Professionalism & Problem-Solving Skills – You handle challenges with patience, empathy, and quick thinking.
  • No Airline Experience Needed: Whether you’re starting fresh or coming from another customer-facing industry, we welcome all backgrounds. A great attitude, strong work ethic, and willingness to learn are what matter most—we’ll provide the training and support to help you succeed.

Bilingual Skills Highly Valued


We welcome candidates who are fluent in English plus another language, including:

Korean

Tagalog

Mandarin

Cantonese

Thai

Hindi or Gujarati

Japanese

French

German

Arabic

Speak another language?
Let us know! Multilingual abilities are a strong advantage and may open up additional opportunities within our team.

Benefits

Perks & Benefits:

  • Hourly Pay Rate: $22.50 per hour
  • Medical, Dental, & Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Company-Provided Uniform
  • Parking Discounts
  • Paid Training
  • Referral Bonus Program
  • Cell Phone Plan Reimbursement

Job Tags

Hourly pay, Part time, Shift work

Similar Jobs

Covenant HealthCare

INPATIENT RAD TECH Job at Covenant HealthCare

 ...May be unresponsive, combative, or require spinal precautions (logrolling, backboard use). Neurological Patients Needs: Brain CTs, spine MRIs for stroke, seizures, tumors, or neurodegenerative conditions. Challenges: May have cognitive impairment or be unable... 

Lensa

Marketing Intern Job at Lensa

 ...on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this...  ...Marketing Intern NEW YORK, NY ( ~ Marketing Job Type Internship Description Ready for more than just a job? Build a... 

Gpac

Senior PM / VP of Operations - Civil Construction Job at Gpac

Senior PM / VP of Operations - Civil Construction A leading Civil Construction Company is actively seeking an experienced and driven Senior PM / VP of Operations to join their team. Applicable project experience for this Senior PM / VP of Operations includes a work history...

Clint Wilson State Farm

Insurace Sales - Internship Job at Clint Wilson State Farm

 ...Sales & Marketing Intern (Paid + Uncapped Bonuses)$15/hr + Performance Bonuses | In...  ...Fishers or Muncie, IN Want a sales internship where results = real money? This is a...  ...coachable. Students seeking real sales experience and income tied to performance. No... 

Federal Public Defender, Central District of California

Capital Habeas Investigator Job at Federal Public Defender, Central District of California

 ...District of California is accepting applications for full-time investigator positions in its Capital Habeas Unit (CHU), stationed in Los...  ...relevant experience may substitute a bachelors degree. A background in law, social work, or mental health is a plus . Excellent...