Job Description

Be a part of history! The Ephraim Historical Foundation is seeking someone with a friendly, upbeat attitude to join our seasonal team. The Retail Sales Associate enhances the guest experience by providing exceptional customer service and knowledge of product and place that continues the learning process at the Ephraim Historical Foundation whether it is a guest’s first visit or their last stop after a museum tour or program.

Set Schedule: Summer – 9:30am-4:30pm, Tuesday-Saturday

Fall – 9:30am-4:30pm, Thursday-Saturday

Flexible Start Date: Tuesday, May 19th

Success Traits

• Self-starter who takes initiative and can stay productive without constant direction.
• Energetic and outgoing with a positive attitude.
• Comfortable standing during a large portion of a shift.
• Passionate about providing exceptional customer service.
• Excellent verbal communication skills.

Responsibilities and Accountabilities

• Perform daily opening and closing procedures of Anderson Store Museum and Gift Shop.
• Provide general orientation to the museum’s exhibitions and facilities; staying abreast of current exhibits and programs and maintaining accurate records of attendance and donations.
• Actively engaging customers in the sales process: Approach customers with a friendly greeting, provide an open and approachable presence, and respond to inquiries in a friendly and professional manner.
• Develop and maintain knowledge of the Store’s products to help facilitate and increase sales by engaging in product-oriented conversations and recommendations and promoting new items.
• Operate Square Point of Sales system, accurately process purchases at the register, following all cash handling procedures to avoid overages and shortages; assist in investigating discrepancies.
• Maintain an orderly sales floor through daily cleaning and straightening of merchandise and fixtures while placing the needs of customers first.
• Show support for the Store and Museum’s goals by adhering to established policies and procedures; display a positive attitude when interacting with co-workers, staff and customers.
• Assist in serving at the candy counter as needed by volunteer docents.
• Assist with completing periodic counts on store items as well as assist with preparing the store for annual inventory.
• Perform light household tasks and maintenance duties, such as sweeping, taking out garbage, and keeping checkout area free of clutter.

This position reports directly to the Program Coordinator.

Qualifications

Training on our specific local history and POS system will be provided.

• Prior experience in retail is beneficial but not required.
• Ability to perform physical tasks (lift 20 lbs.) if needed.
• Ability to pass a background check.

Interested applicants should apply directly to https://form.jotform.com/220674908470157 or call 920.854.9688.

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