Compensation range for this position is $70,400-$80,000
Alila Napa Valley is seeking an Assistant Front Office Manager to help lead front desk and guest services operations at our boutique luxury resort in the heart of Napa Valley.
Overview:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Located in the heart of Napa Valley, Alila blends luxury, sustainability, and a genuine sense of care. We are currently seeking a luxury and guest oriented Assistant Front Office Manager.
The Assistant Front Office Manager supports the daily operations of the Front Office, overseeing front desk colleagues, ensuring seamless guest arrivals and departures, and maintaining Hyatt’s high service and care standards. This role is ideal for a hospitality professional with strong leadership skills, attention to detail, and a passion for creating memorable guest experiences.
Responsibilities:
• Assist in managing daily front office operations, including guest arrivals, departures, and room assignments.
• Supervise, train, and develop front desk colleagues to ensure consistent luxury service delivery.
• Oversee cash handling and ensure proper controls and reporting.
• Support scheduling and staffing needs to meet business levels and maintain efficient operations.
• Respond promptly to guest inquiries and concerns, resolving issues with professionalism and empathy.
• Collaborate with other departments to ensure seamless communication and service.
• Monitor guest feedback and partner with leadership to drive service improvements.
• Uphold Hyatt and Alila standards of care, safety, and compliance.
Why Work With Us:
· Competitive salary and benefits package
· Paid time off from date of hire
· Medical, dental, and vision insurance
·12 free nights at Hyatt hotels worldwide + colleague rates
·$1,000 annual wellness/education reimbursement
· A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley’s most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
...look forward to reviewing your application and connecting with you! We are adding Project Engineers to our Central Division of Kiewit to support our growing Infrastructure project portfolio around the country. You could be supporting major highway infrastructure projects...
SUMMARY Reporting to the Quality Manager and Lead Inspector, this role will support Quality efforts by adhering to the guidelines of an ISO13485 and ISO9001 Quality Management System. This role will be vital in assuring that the final product is acceptable before packaging...
Job Description Job Description ASSISTANT MANAGER JOB DESCRIPTION DAIRY QUEEN Reports to: General Manager Purpose of Job: Assist the General Manager in executing all aspects of the restaurant operations. May be assigned to specific areas to manage within the restaurant ...
...About Us: Since 1987, Eagle Fire Inc. has become a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management...
...Protection Group, established in 2014, is a security firm headquartered in Rolling Meadows,... ...needs. Overview An Armed Security Guard is responsible for maintaining the safety... ...required. Active PERC required. Previous unarmed security or related experience preferred....