Job Description

Company Description

Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.

Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we're transforming healthcare to improve the lives of patients everywhere.

We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.

Together we're dedicated to making an impact.

Sound like you?

Join and grow with us.

Clinical Associates work with client's physicians and other medical personnel to provide clinical guidance and product support in real time during surgery.

Responsibilities

• Provide on-site consulting, guidance and assistance to physicians and OR personnel by evaluating options and problem-solving.
• Direct and assist Radiology staff in performing necessary scans prior to surgery and optimize room set up and preferred surgeon workflow.
• Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels, and working to increase case volume.
• Perform other duties and responsibilities as required
• Salary range 70-85k

Qualifications

• 1-3 years minimum of experience in a customer facing role preferably for a healthcare company or service industry
• Knowledge of surgical procedures, anatomy and medical terminology preferred
• Self-motivated, detail oriented and a proven history of ability to make independent decisions
• Excellent communication skills
• Proficient in the use of PC software applications including Microsoft Office

Additional Information

In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.

Visit us at:

Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Brainlab participates in E-Verify, more information can be found here. To also review the EEO Law Poster, please click here.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [click to reveal email address] us.hr@brainlab.com .

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