Job Description

Job Summary Voxaris Group is seeking a motivated and customer-focused Call Center Representative to join our growing team in Milwaukee. The ideal candidate will serve as a primary point of contact for customers, handling inbound and outbound communications while delivering exceptional service and support. This position is ideal for individuals who enjoy helping others, have strong communication skills, and thrive in a fast-paced environment. Key Responsibilities * Answer incoming customer calls professionally and efficiently * Assist customers with inquiries, account information, and service requests * Make outbound calls for follow-ups and customer support * Document customer interactions accurately in company systems * Resolve concerns and escalate complex issues when necessary * Maintain a high level of customer satisfaction Minimum requirements: Qualifications * High school diploma or equivalent required * Previous call center or customer service experience preferred * Strong verbal and written communication skills * Basic computer proficiency * Ability to multitask and work in a fast-paced setting * Professional and positive attitude Benefits * Health insurance * Dental insurance * Vision insurance * Paid time off * 401(k) with company match * Life insurance * Employee assistance program

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Permanent employment

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