CRM Solutions Lead (SAP / Salesforce / Dynamics) Job at Asar Digital, Chicago, IL

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  • Asar Digital
  • Chicago, IL

Job Description

Lisle, IL (On-site) | Full-time

We’re looking for a CRM Solutions Lead who thinks beyond tools — someone who can design and evolve enterprise CRM systems across platforms.

This role is for a systems thinker with experience in platforms like Salesforce, SAP, Microsoft Dynamics, Oracle CRM , or similar — and an interest in expanding into SAP Sales Cloud / Service Cloud .

What you’ll do

  • Lead solution design for enterprise CRM implementations (Sales, Service, Customer Experience)
  • Translate business needs into scalable system architecture and data flows
  • Define integration approaches (ERP, eCommerce, data platforms, middleware, APIs)
  • Drive CRM transformation initiatives across multiple systems and stakeholders
  • Facilitate workshops with business and technical teams to shape solutions
  • Contribute to architecture decisions , trade-offs, and system design standards
  • Guide implementation teams and ensure alignment with long-term architecture
  • Mentor team members and help build internal CRM and SAP Cloud capabilities

What we’re actually looking for

  • Experience with enterprise CRM platforms :
    • Salesforce (Sales Cloud / Service Cloud)
    • SAP (CRM, S/4, Sales/Service Cloud)
    • Microsoft Dynamics 365
    • Oracle CX or similar
  • Strong understanding of:
    • CRM processes (Sales, Service, Customer Lifecycle)
    • System integrations (APIs, middleware, data sync)
    • Enterprise system design/architecture thinking
  • Experience working in:
    • consulting
    • system implementation
    • or complex cross-functional environments
  • Ability to lead discussions around:
    • solution design
    • architecture decisions
    • system trade-offs
  • Strong stakeholder management and communication skills

Important (read this if you’re hesitating)

You do NOT need prior SAP Sales/Service Cloud experience.

If you’ve worked with Salesforce, Dynamics, Oracle, or other CRM platforms and understand how to design systems, we’ll support your transition into SAP.

Nice to have

  • Experience leading CRM implementations as:
    • Solution Architect
    • CRM Lead
    • Senior Consultant
  • Exposure to:
    • ERP integrations (SAP, Oracle, etc.)
    • Customer data platforms/data lakes
    • eCommerce / CPQ / Order-to-Cash flows
  • Background in CRM transformation or migration projects

Location & setup

  • Based in Lisle, IL (on-site)
  • Occasional travel depending on project needs

Why this role

  • Work on high-impact CRM transformation programs
  • Grow into a Solution Architect / Architecture Lead role
  • Expand into SAP Cloud ecosystem with real project exposure
  • Influence how enterprise CRM systems are designed — not just implemented

    #CRMArchitect #CRMSolutionsLead #SolutionArchitect #SalesforceArchitect #Dynamics365Architect #SAPCRM #SAPSalesCloud #SAPServiceCloud #CRMIntegration #EnterpriseArchitecture #CustomerExperience #CX #ERPIntegration #API #Middleware #DigitalTransformation

Job Tags

Full time

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