CSR/Dispatcher Job at PatchitUP of West Houston, Fulshear, TX

cE1jUFBwUksrODRjM1J2RStKd1B4NEFlT2c9PQ==
  • PatchitUP of West Houston
  • Fulshear, TX

Job Description

Welcome to PatchitUP! At PatchitUP Drywall, we pride ourselves on our positive culture, dedication to being the BEST, and desire for expansion. We're looking for a motivated and dynamic individual to join our team as a B.E.S.T. Representative, commonly referred to as a CSR and Dispatcher. Responsibilities

  • Use ServiceTitan software to manage schedules and dispatch technicians.
  • Communicate effectively with customers, technicians, and management.
  • Handle customer calls for scheduling, rescheduling, and job coordination.
  • Manage time-keeping for technicians, technicians jobs, and maintain an above-average booking rate.
  • Follow up on unsold estimates and completed work, soliciting reviews for technician performance.
  • Monitor lead quality. Request lead credits when necessary.
  • Ensure rapid response to leads within 5 minutes.
  • Work hours: 7:30 am to 4:00 pm (occasionally until 5:00 pm), Monday to Friday, with some Saturdays as needed.
  • Initially in-office, with potential for remote work once proficient in systems and operations.
Requirements
  • Preferred experience with ServiceTitan software.
  • Excellent phone and communication skills.
  • Strong multi-tasking abilities.
  • Experience in scheduling and dispatching for a home service company is preferred.
  • Fluent in English; Spanish is a plus.
  • Self-starter, motivated, and a doer.
Why PatchitUP Drywall? Join a team that values your contribution, offers opportunities for growth, and fosters a collaborative work environment. If you're looking to be part of a dynamic and expanding company, apply now.

Job Tags

Full time, Work at office, Monday to Friday

Similar Jobs

Conservation Legacy

Volunteer Programs Individual Placement at Antietam National Battlefield Job at Conservation Legacy

 ...in a team environment, this position will be incredibly rewarding. ~ Park housing is available for this position ~$3,697.50 AmeriCorps Segal Education Award upon successful completion of 900-hour service term(awardamountvariesbased onlength ofcommitmentand... 

Veterans Affairs, Veterans Health Administration

Peer Support Apprentice Job at Veterans Affairs, Veterans Health Administration

 ...Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional philanthropic religions spiritual community student social)... 

NTT DATA, Inc.

Data Governance Senior Consultant Job at NTT DATA, Inc.

 ...MDM Architect Experience Overall Experience: 10+ years in Data Management, Data Integration, and Enterprise Data Architecture...  ...Architect to join our Data Practice Master Data Management (MDM) Center of Excellence (COE) . The individual will play a strategic and... 

Okta

Principal Forward Deployed Engineer - Okta for AI Agents Job at Okta

 ...Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex... 

Sentinel Transportation

Local Jet Fuel Tanker Driver Job at Sentinel Transportation

 ...~Experience Requirements: At least 2 years of tractor-trailer driving experience; 6 months of tanker experience preferred.~Valid CDL A: Must hold a valid commercial driver's license (CDL A).~Haz-Mat & Tanker Endorsements: Required to have both Haz-Mat and Tanker Endorsements...