Customer Service Representative (Remote) Job at Alexandra Lopex, New York State

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  • Alexandra Lopex
  • New York State

Job Description

Customer Service Representative (Remote)Realtek Consulting is looking for a customer-focused Customer Service Representative to support clients with professionalism, speed, and care. This remote role is ideal for someone who communicates clearly, solves problems efficiently, and enjoys helping people.ResponsibilitiesRespond to customer inquiries by phone, email, or chatResolve issues and provide accurate information about servicesDocument customer interactions and update recordsEscalate complex cases to the appropriate teamMaintain a positive and professional customer experienceMeet performance goals for quality, responsiveness, and resolution time

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