Company: Teleperformance
Position: Customer Success Specialist
Location: George Town, Penang, Malaysia
Salary: RM 2,800 - RM 3,300
Language Requirement: English & Mandarin
Working Hours: 9am to 6pm or 12pm to 9pm
Overview:
Respond to customer inquiries via phone and email.
Serve as the primary contact for customers on the client's website.
Embody the client's values of responsibility, quality, and excellence.
Qualifications:
Education: Bachelor’s Degree or equivalent; B2 level English proficiency.
Experience: Minimum 6 months in customer support; call center experience advantageous.
Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.
Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.
Able to Write / read / speak mandarin fluently
Responsibilities:
Assist customers in placing online orders and provide timely support.
Handle payments and confidential information securely.
Proactively support customers to enhance brand loyalty.
Collaborate with team members to improve customer support experience.
Stay updated through training and meet performance indicators.
...POSITION SUMMARY: The Assistant Criminal Justice Liaison will primarily be responsible for assisting the Criminal Justice Liaison in duties required to perform outreach in the state of Florida, complete screening assessments and make "placements" for criminally involved...
..., Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. **The Role** CAA is looking for an Architectural Software Engineer to lead the technical vision and architectural strategy of our web and mobile application platforms. In this role, you...
...Psychiatric Nurse Practitioner ( PMHNP-BC )$115k - $135k/year Position Requirement... ...you need to treat OMH patients remotely from the comfort of your home. Our interview... ...impairments under the supervision of a consulting psychiatrist(s). We welcome new graduates...
...Our client is seeking a professional, detail-oriented Administrative Assistant to support the partner in managing client communication and the... ...administrative and clerical assistance. The position is fully remote only. Responsibilities Supporting day-to-day...
...create and implement the most advanced training and technology the transportation industry... ....00/HR Rewarding work environment Free CDL Training!6 HR Daily Guarantee! About... ...state of Washington, all technician and driving positions, including but not limited to...