Job Description
Join a fast-growing team where customer service, teamwork, and fun come first!
We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.
💼 What You’ll Do
~ Receive and dispatch service installation orders
~ Coordinate with field teams, technicians, and subcontractors
~ Resolve customer inquiries and escalated issues
~ Schedule and prioritize jobs based on urgency, skills, and location
~ Maintain accurate logs, records, and communications
~ Support smooth operations and handle multiple tasks efficiently
✅ What We’re Looking For
~ Excellent communicator (oral and written)
~ Strong multitasking and time management skills
~ Calm under pressure with sound decision-making abilities
~ Proficient in basic computer use and data entry
~ High School diploma or equivalent
~ Open availability (Mon–Fri, 6 AM–9 PM & rotating Sat, 8 AM–5 PM)
~ Willingness to work overtime as needed
Requirements
Excellent communication and interpersonal skills
Experience with basic computer skills and data entry
Proficient communication skills (oral and written)
Outstanding organizational and multi-tasking abilities
Sound judgment and critical thinking
Ability to work well under pressure
High School diploma or equivalent
Candidates must have open availability to work shifts scheduled between 6:00 AM and 9:00 PM, Monday through Friday , as well as 8:00 AM to 5:00 PM on rotating Saturdays . Flexibility to cover varying shift times is essential to meet operational needs.
Ability to work overtime as needed
Benefits
🎁 Why Join Us?
~ Bi-weekly pay + overtime opportunities
~ Paid Time Off (PTO)
~ Advancement opportunities
~ Casual dress & comfortable office environment
~ Discretionary bonuses & incentives
~ COVID-safe workplace with protective measures
~ We’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you!
Job Tags
Bi-weekly pay, Full time, For subcontractor, Casual work, Work at office, Monday to Friday, Flexible hours, Shift work
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