Job Description

Job Location : Hershey, PA

Job Type : Full-Time Hourly, Year-Round

Hourly Pay Rate : $20.00 or more based on experience Minimum Age: 18 years of age or older

Availability : Rotating 40-hour schedule that includes daytime, evenings, weekends, and holidays

WhoWeAre

Hershey's Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests' experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.

Major Duties/Responsibilities:

• Demonstrates HCW's guest service expectations and THC values

• Monitors and supports to ensure efficiency and product execution in both the Kitchen and Bakery

• Prepares the area appropriately for the expected business level

• This position ensures that product is displayed and served according to SOPs.

• Ensures food Preparation areas are in compliance with HACCP and food safety policies to ensure safe preparation and service of all food items

• Support Food Service production through operational tasks including but not limited to; providing quality control of both savory and sweet products, consistency of production and product display/presentation, support supply management, and drive waste management initiatives

• Ability to monitors cash handling according to HCW Cash Handling Policy.

• Ability to preform supervisor functions of the POS system

• Task training of new employees

• Demonstrate and ensure employees comply with HCW policies and procedures

• Communicates and trains area employees as directed by management

• Support inventory management within the Food and Beverage department

• Support functions of Jolt Checklists, including but not limited to completing daily checklists, supporting follow up on checklists, and providing Jolt knowledge

• Work in close partnership and collaboration with the Sr. Area Coordinator of Experience

• In addition, this position will assist the Department Manager with departmentally specific duties and objectives when needed.

Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:

• The job requires walking/standing for 5 - 8 hours per shift

• Must be able to Push/Pull/Lift/Carry 25-60 lbs.

• The job may require constant repetitive use of the hands/wrist/forearms which may include scooping ice cream for extended periods of time

• Cleaning the work area will be required

• Overhead lifting may be required

• Bending/Stooping/Twistingwill be required

• Must have Food Safe Handler certification within 90 days of hire

• Exceptional customer service skills

• Ability to work in and contribute to a team

• Basic math skills

• Ability to react quickly to changing operational situation.

Minimum Education and Experience Requirements:

• Individual with a high school diploma or GED equivalent is preferred but not required

• At least 1 year of experience in high volume kitchen production setting is required

• Experience serving alcohol is preferred but not required

What's in it For You?

• Free meal and drinks for every shift worked

• Flexible scheduling

• Holiday pay and the opportunity for annual pay raises

• 50% discount on all Hershey Kitchen's and Bakery food items

• Employee recognition programs, cook-outs, and many other activities

This description covers the most significant duties performed, but the incumbent may be responsible for other minor-related work assignments.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.


The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

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