Job Description

The Funding Manager leads the funding department with full accountability for achieving operational, compliance, and service excellence goals. This role is responsible for executing strategic direction, implementing process improvements, managing departmental resources, and ensuring that funding policies align with company objectives.

The Funding Manager oversees all aspects of contract funding - ensuring accuracy, speed, and compliance with regulatory and program requirements. Acting as the bridge between executive leadership and the funding team, the Funding Manager develops departmental KPIs, drives continuous improvement, and ensures seamless collaboration with credit, sales, titles, account management, and other departments.

This position requires a forward-looking leader who can balance daily operational oversight with long-term strategic initiatives to support scalability, mitigate risk, and enhance dealer relationships.

This is an on-site, full-time role.

What You’ll Do

• Strategic Leadership: Partner with VP to define departmental goals, performance metrics, and process standards to ensure scalable, efficient funding operations.
• Policy & Compliance: Develop, maintain, and enforce funding policies and procedures that meet all legal, regulatory, and internal compliance requirements.
• Performance Management: Lead, coach, and develop team members, including Funding Team Leads, through regular performance reviews, goal setting, and career development plans.
• Resource Planning: Manage staffing levels, schedules, and workload distribution to meet SLAs while minimizing overtime dependency.
• Operational Excellence: Identify and resolve systemic and process issues impacting funding speed, accuracy, or compliance; implement workflow automation and efficiency initiatives.
• Escalation Resolution: Serve as the final point of escalation for high-priority dealer issues, contract exceptions, and cross-departmental disputes.
• KPI Ownership: Establish, track, and analyze departmental KPIs, using data to drive decision-making and present performance updates to executive leadership.
• Cross-Functional Collaboration: Partner with Sales, Credit, Titles, and Account Management to ensure smooth contract flow and dealer satisfaction.
• Process Innovation: Lead initiatives for funding technology upgrades, automation tools, and policy refinements to support growth and risk mitigation.
• Dealer Relationship Stewardship: Oversee the development of dealer communication standards to enhance trust, transparency, and retention.

What You Need

• Bachelor’s degree in finance, business, or related field preferred.
• 7+ years of experience in auto loan funding or related field, with at least 3+ years in a managerial role, preferably with independent automobile dealers.
• Proven success leading teams in a high-volume, deadline-driven lending environment.
• Strong understanding of lending regulations, funding policies, and compliance standards.
• Exceptional leadership, coaching, and communication skills.
• Proficiency in Microsoft Office, loan origination systems, and workflow management tools.
• Demonstrated ability to design and implement process improvements.

Physical Requirements

• Frequently sitting, standing, and walking.
• Occasional light physical effort such as moving files or meeting materials.

What We Offer You

• Competitive Salary
• Performance Bonus
• Health Insurance (medical, dental, vision)
• 401(k) Retirement Plan
• Unaccrued PTO
• Incentive Stock Options
• Collaborative, Growth-Focused Work Environment

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