Job Description

We are a busy restaurant and have an open role for hostess.

• You will greet guests as they enter and show them to their table or waiting area.
• You will also engage with guests to ensure their meal is as good as it should be.
• To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Hostess Responsibilities:

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Hostess Requirements:

• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to work in a busy restaurant environment.
• Restaurant experience is a plus.

Established in 2006, We offer our guests a true dining "experience"... Sophisticated Southern Cuisine served in an Elegant Atmosphere.

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