Job Title: IT Help Desk Administrator
Pay Rate: $28-$35/HR
Work Model: 5 days onsite
Length: 6 month contract-to-hire
Benefits: This position is eligible for medical, dental, vision, and 401(k)
Position Overview:
Our client is looking to add to their support team. In this position, you will be working with another support specialist by being the first point of contact for all levels of IT support(ManageEngine or ServiceDesk). We are looking for someone who has a few years of experience as a support specialist and is comfortable with escalated tickets and intricate hardware support. Working within M365, experience with any of the following is preferred (Entra ID, Exchange Online, SharePoint, Teams, OneDrive). For all new employees, you will be in charge of full desk set-up as well as any MDM set up linked to that employee using Ring Central or Vonage. Along with new desk set-up, system management of all current users falls under this positions as well. If this sounds like it fits your skillset or someone you know, please apply!
Top Skills:
Pluses:
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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