Job Description

Description

Position at loanDepot

Position Summary: 

Responsible for coordinating and executing sales and marketing messaging and assisting with Sales team and management marketing requests, questions and general support. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

Responsibilities:

• Provides outstanding customer service through phone, email, video conferencing (e.g., Microsoft Teams), and face-to-face engagements, ensuring a consistent and positive experience across all touchpoints.
• Provides administrative support in company-supported programs, database management and helps prepare and develop marketing collateral. Responds promptly to client requests, maintaining service level standards and ensuring swift, effective resolutions.
• Acts as liaison between client and design team for the creation and project management of marketing materials such as: brochures, pamphlets, internet marketing solutions and emails.
• Partners with loan officers to assist with their marketing needs.
• Assist with social media content updates, posting schedules, and day-to-day channel management
• Develops and executes communications and marketing initiatives.
• Prepares marketing metrics for analytical reporting.
• Supports onboarding efforts for new hires related to marketing support and set up.
• Supports digital marketing initiatives set forth by company.
• Participates in special projects as needed.
• Performs other duties and projects as assigned.

Requirements:

• Bachelor’s Degree in public relations, communications, marketing, or equivalent preferred, or minimum of one (1) + years’ experience working in a similar field.
• Experience in the Mortgage industry preferred

Why work for #teamloanDepot:

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

About loanDepot:

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $23.08 and $25.00/hr. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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