Night Auditor -- Hotel Job at Holiday Inn & Suites, Springfield, MO

cjg0SVBwWlA5TWdVMVJUQTlKMEJ3b0Fl
  • Holiday Inn & Suites
  • Springfield, MO

Job Description

Job Description

Our commitment to excellent guest services is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for ensuring our guests have an exceptional experience while staying with us. We are currently looking for a talented Night Auditor. The Night Auditor is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out duties and by interacting with guests and the general public by phone and in person.

Responsibilities

  • Provides professional and courteous guest service at all times
  • Greets arriving guests
  • Answers telephone calls courteously and efficiently
  • Responds to inquiries regarding hotel services, guest registration, local shopping, dining, entertainment, and travel directions
  • Generates, confirms, cancels, and changes guest reservations
  • Keeps records of room availability and guest accounts
  • Assists arriving and departing guests with luggage
  • Computes bills, receives payments, and makes change for guests
  • Promotes any current hotel and franchise marketing programs
  • May perform additional duties, such as laundry, as required

Qualifications

High school diploma or GED; no experience required

Good math and computer skills

Must be able to pass a drug test

Must be physically able to carry out duties, which includes walking and standing to a significant degree, reaching, handling, lifting, talking, hearing, and seeing

Must be able to lift up to 50 pounds and frequently lift and/or carry/transport objects weighing up to 25 pounds

Must be able to communicate, read and write in English

69+ years of service. Always clean & friendly. Creating moments that matter. We're There™. Redesigned for you with blackout shades, comfy beds, free Wi-Fi & kids still stay free. An IHG® hotel. Pillow Menu. In-room heating & A/C. Blackout shades. Hot breakfasts.

Job Tags

Full time, Part time, Local area, Night shift

Similar Jobs

Lensa

Marketing Intern Job at Lensa

 ...on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this...  ...Marketing Intern NEW YORK, NY ( ~ Marketing Job Type Internship Description Ready for more than just a job? Build a... 

Vise

Senior Product Designer Job at Vise

 ...Product Designers at Vise are obsessed with building a world-class user experience to save financial advisors time, grow their business,...  ...ever-evolving design system Work with the rest of the team to set overall company direction, sales strategy, and hiring goals Career... 

Pacific Aviation

Airline Customer Service Agent - Los Angeles, CA Job at Pacific Aviation

 ...thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in delivering exceptional... 

Perkins Coie

Emerging Companies & Venture Capital Associate Attorney - Junior Job at Perkins Coie

 ...reach their full potential. Perkins Coie LLP is seeking a junior associate to join its rapidly growing Emerging Companies & Venture Capital group in the New York office. The practice focuses on representing innovative companies and their founders throughout their... 

Allied Modular

Director of Project Management & Installation Operations Job at Allied Modular

 ...Wereseekinga strategic, peoplefocused leader to oversee both our Project Management and Installation teams. This roleis responsible fordriving seamless project deliveryfrom planning and budgeting to installation and customer signoffwhile ensuring exceptional...