Reports To: Parts Manager Job Summary: The Parts Delivery Representative is responsible for safely and efficiently delivering commercial truck parts to customers, including fleet accounts, independent repair shops, and wholesale clients. This role ensures on-time deliveries, maintains positive customer relationships, and assists with warehouse organization and inventory management as needed. Key Responsibilities: Delivery & Customer Service: * Load and deliver truck parts to customers in a timely and professional manner. * Provide exceptional customer service by maintaining a positive attitude and professional demeanor. * Verify orders for accuracy before departure and upon delivery. * Collect and process customer payments or signatures when required. Route Planning & Vehicle Maintenance: * Plan efficient delivery routes to ensure timely and cost-effective deliveries. * Perform pre-trip and post-trip inspections of the delivery vehicle. * Maintain vehicle cleanliness and report any maintenance or repair needs to management. Warehouse & Inventory Support: * Assist with stocking shelves, pulling parts, and organizing inventory when not making deliveries. * Help process returns, core exchanges, and warranty parts. * Communicate any customer feedback or concerns to the Parts Manager. Benefits At White’s International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including: * Medical, Dental, and Vision Insurance (multiple plan options) * Health Savings Account (HSA) with company contribution * Flexible Spending Account (FSA) options * 401(k) with Company Match – 50% match up to 6% of contributions * Company-Paid Basic Life Insurance with AD&D * Short- and Long-Term Disability Plans available for purchase * Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) * Paid Vacation, Sick Leave, and Holidays * Uniforms Provided and annual boot reimbursement * Paid training and certification incentives * Opportunities for career advancement through our Technician Roadmap Team-oriented, family-driven culture with a focus on safety, integrity, and growth
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