Job Description

Job Title: QA Analyst

Location: New York, NY (Onsite)

Type: Contract

JD:-

We are looking for a dedicated QA Analyst with experience in RCSA (Risk & Control Self-Assessment) processes and working knowledge of ServiceNow and Jira .

Required Skills:

• QA / Test Analysis experience
• RCSA (Risk & Control Self-Assessment) knowledge
• ServiceNow exposure
• Jira defect management and user story creation
• Defect triage, classification, and root cause analysis
• Strong analytical, documentation, and stakeholder communication skills

Key Responsibilities:

• Review and analyse technical and business findings identified during QA and RCSA assessments.
• Categorise and classify defects/issues based on severity, impact, and root cause.
• Translate findings into clear and detailed user stories , defect descriptions, and acceptance criteria.
• Log, track, and manage defects and enhancement requests in Jira .
• Work closely with business, technology, and QA teams to ensure accurate defect documentation and resolution tracking.
• Maintain quality records, reporting, and defect lifecycle governance.
• Support risk, control, and compliance-related QA activities.

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