Job Description

This fully remote position is being recruited for candidates based in Columbus, OH. The role offers flexible scheduling and structured training to support successful performance. Candidates should be able to work aligned with Eastern Time (ET) hours as needed.

Key responsibilities:

• Coordinate and manage scheduling and booking requests for services and itineraries.
• Communicate with customers regarding availability, updates, and confirmations.
• Maintain accurate records and update customer information in relevant systems.
• Assist with organizing itineraries and service details.
• Ensure all requests are handled efficiently and professionally.

How our team operates:

• We function as a remote-based team using structured systems to maintain scheduling, communication, and coordination.
• Team members follow clear workflows and have access to ongoing support from colleagues and supervisors.

Training and support:

• Step-by-step onboarding process.
• Access to training materials and resources.
• Ongoing support from team members.
• No prior experience required.

Daily workflow:

• Review incoming scheduling and service requests.
• Coordinate and confirm bookings and availability.
• Communicate updates and details to customers in a timely manner.
• Complete tasks within flexible timeframes.

Requirements:

• Strong attention to detail.
• Clear written and verbal communication skills.
• Basic computer proficiency and comfort using online systems.
• Ability to work independently.
• Reliable internet connection.

This role is suitable for individuals seeking a flexible remote position with structured guidance and consistent support while located in the Columbus, OH area or within the Eastern Time zone.

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