As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
High School
1-3 years
Are you a customer-focused professional with a passion for the automotive industry? Mountain Hyundai is looking for an experienced and motivated Hyundai Service Advisor to join our fast paced and customer-driven service department.
We pride ourselves on delivering top-tier service and building long-term relationships with our clients-and we need someone who shares that commitment.
Key Responsibilities:
• Greet customers and assist them with service needs in a professional, courteous manner
• Write accurate repair orders and coordinate with technicians
• Clearly explain recommended maintenance and repairs
• Keep customers informed throughout the service process
• Ensure high levels of customer satisfaction and repeat business
Requirements:
• Prior experience as a service advisor (Hyundai or dealership experience preferred)
• Strong communication and organizational skills
• Working knowledge of vehicle systems and service processes
• Experience with Hyundai DMS systems (Reynold & Reynolds) a plus
• Valid driver’s license and a professional appearance
We Offer:
• Competitive base salary + commission/bonus opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• Ongoing Hyundai training and certification
• A positive and supportive team environment
If you’re ready to take the next step in your automotive service career, we’d love to hear from you!
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