Job Description

ID Office Assistant Duties/Responsibilities:

• Create ID cards for fellow students and Faculty/Staff
• Replace Lost ID cards for fellow students and Faculty/Staff
• Troubleshoot ID card issues for fellow students and Faculty/Staff across multiple software programs
• Support the day-to-day activities of the office
• Print/distribute ID cards to incoming class each semester
  
  

Qualifications:

• Be able to provide excellent customer service
• Excellent communication skills in person, by phone, and email
• Experience with computer software
• Be able to learn new proprietary software quickly
• Troubleshooting skills to be able to determine account issues
• Must be able to work prior to when students arrive on campus. Before orientation in the Fall and weekend arrival in the Spring. Summer availability is a plus, but not required

Anticipated Work Schedule:

Students shifts will be assigned around class schedule, and hours may vary from 4-10 hours per week depending on availability. Shifts are determined from class schedule prior to fall and spring semesters and adjusted during final exam periods. Availability during semester breaks and summer is a plus.

Pay Rate: $16.00

Hiring Manager: Brittni Ellis

Application Instructions:

Interested applicants must apply online at ithaca.edu/jobs and attach a resume and cover letter.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Screening of applications will begin immediately. Applications will be accepted on a rolling basis until position is filled.

Ithaca College’s student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

It is advised that applicants apply attaching both a resume and cover letter. Application screening will begin immediately. Employment is contingent upon successful completion of the I-9 and employment eligibility requirements. You will need to bring your original, unexpired, authorized personal identification documents to your designated representative or The Office of Human Resources (Peggy Ryan Williams Center, Garden Level) to complete the form. More about acceptable documentation can be found here: Please note that photos or copies will not be accepted.

In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon the successful completion of the criminal background check.

For assistance with the application process, contact Student Employment at StudentEmployment@ithaca.edu.

For more information about student employment or specific job inquiries, visit our website or contact the hiring manager listed on the job posting.

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