Job Description

The Role

You'll use ZeroFox's patented technology to pull relevant signal out of noisy, high-volume data — from mainstream social platforms to deep and dark web forums — and turn it into intelligence that actually changes what a client does next. The work spans physical security threats, cyber risk, geopolitical developments, reputational exposure, and compliance concerns, often in the same week, sometimes in the same report.

This isn't queue-clearing. You'll research a threat, decide what's credible and what's noise, and write it up in a BLUF-first format a client's security team can act on without a follow-up call. You'll work daily security and incident alerts, support recurring intelligence deliverables, brief clients directly, and partner with Collection Management to keep the intelligence pipeline getting sharper — not just bigger.

In your first 90 days, you'd be expected to run point on at least one recurring client deliverable, complete ZTAC's onboarding certifications, and independently produce a BLUF-format report your manager signs off on without edits.

You'll thrive here if...

• You've done real OSINT and social media investigation work — 2–3 years of it — and know the difference between a lead and a rabbit hole
• You can hold four threat categories (physical, cyber, geopolitical, reputational) in your head at once without losing the thread on any of them
• You've written a BLUF-format report under deadline and had a client act on it the same day
• You're comfortable being the one who decides something is credible enough to escalate — nobody's rubber-stamping your judgment
• You're comfortable working the deep and dark web as part of the job
• You're comfortable briefing a customer directly, live

This probably isn't for you if...

• You want a fully scoped ticket queue where someone else has already decided what's relevant — this role requires deciding that yourself
• You've never had to defend why you called something credible, or not, to someone who disagreed
• You're looking for a single-domain specialty — this role moves across physical, cyber, and geopolitical risk, and narrow focus isn't the job

Requirements

2–3 years of OSINT and social media research experience , including executive threat assessments or investigations

Ability to judge the credibility, value, and relevance of information across sources — and say so clearly in writing

Strong written and oral communication skills; comfortable producing BLUF-style reports and briefing customers directly

Experience with at least one online investigative tool (Whois, Ping, Traceroute, or similar), plus proficiency in Google Suite

Working familiarity with surface web platforms, blogs, IRC, message boards, and deep/dark web environments

Benefits

• Comprehensive health, dental, and vision (Cigna)
• 401(k) with 3% match, 100% immediately vested — no cliff
• HSA with quarterly company contributions
• Company-paid disability and life insurance
• Generous time off

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