Universal Banker Job at Leader Bank, Andover, MN

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  • Leader Bank
  • Andover, MN

Job Description

Title

Retail Banking Specialist (Customer Service, Sales, Retail Banking) Job Overview

Leader Bank is seeking a dedicated individual to join its team as a. This role is crucial for delivering exceptional customer service, managing a variety of banking transactions, and actively promoting the bank's products and services to meet customer financial needs.

Why This Role Stands Out
  • Directly impact customer financial well-being through problem-solving and product referrals.
  • Opportunity to contribute to community engagement initiatives and sales promotions.
  • Diverse responsibilities, from teller duties and account opening to sales and compliance.
  • Play a key role in upholding security and compliance standards within banking operations.
Who This Role Is For
  • Individuals with a minimum of two years of retail banking or retail sales and service experience.
  • Customer-focused professionals with strong interpersonal and communication skills.
  • Detail-oriented and adaptable candidates capable of managing multiple priorities.
  • Proactive and sales-oriented individuals eager to meet customer needs and build relationships.
What You'll Do
  • Provide a high level of service quality by greeting customers professionally and building relationships.
  • Perform all banking transactions, including opening accounts, deposits, and various payments.
  • Meet customer needs through effective problem-solving techniques.
  • Sell and refer Bank products and services, actively following up with prospects.
  • Maintain a neat and orderly work area and conduct business in a professional manner.
  • Understand and adhere to security and compliance policies and procedures, including BSA.
  • Perform teller duties, including financial transactions and balancing a cash drawer, as needed.
  • Participate in community projects and sales promotions as requested.
What We're Looking For
  • High school diploma or equivalent.
  • A minimum of two years retail banking experience or retail sales and service experience.
  • Strong interpersonal skills.
  • Excellent verbal and written communication skills.
  • General personal computer knowledge, with prior experience in banking applications preferred.
  • Ability to handle multiple priorities and strong attention to detail.
  • Sales and service-oriented personality.
  • Availability to work Saturdays and evenings on a rotating basis.

Job Tags

Afternoon shift

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