Window & Door Service Technician Job at JVMH Infotech, Massachusetts

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  • JVMH Infotech
  • Massachusetts

Job Description

Window & Door Service Technician

Experience level: All Experience Level

Experience required: 2 Years

Education level: All education level

Job function: Technician & Mechanic

Industry: Building Materials

Total position: 1

Relocation assistance: No

We are seeking a Field Service Technician. This role provides onsite residential service and repairs for building materials, primarily windows and doors, while ensuring excellent customer service.

Key Responsibilities

  • Conduct service calls at customers' homes to diagnose and repair windows, doors, cabinets, and other building materials.
  • Troubleshoot issues to determine whether they result from product defects, installation errors, or other causes.
  • Perform repairs, adjustments, and part replacements using hand and power tools.
  • Communicate professionally with homeowners, explain repair recommendations, provide estimates, and answer questions.
  • Maintain positive customer relationships while addressing service concerns.
  • Collect payments for completed service work.
  • Maintain service van inventory, coordinate replacement parts, and keep the vehicle clean and organized.
  • Communicate service updates and resolutions with internal sales teams.
  • Follow safety procedures and maintain a clean work environment.

Benefits:

  • Competitive compensation
  • Medical, Dental, Vision Insurance
  • FSA
  • Paid Time off (PTO), Paid Holidays
  • Paid Life Insurance
  • Paid Short Term Disability Insurance
  • Tuition Reimbursement Program
  • Employee Assistance Program

Job Tags

Temporary work, Relocation package

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