Job Description

Job Location: Hershey, PA

Hourly Pay Rate: $16.00 or more based on experience

Minimum Age: 16 years of age or older

Availability: Requires availability to work evenings, nights, weekends, and holiday shifts

Hershey’s Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests’ experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey’s Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.

This is a part-time position located in Hershey, Pennsylvania. The company will not provide relocation assistance or other employment benefits for this position. This position has a limited number of weekday daytime shifts during non-peak seasons.

Men's Utility Attendants work within the Utility Department of Hershey’s Chocolate World to maintain the general appearance and sanitation needs of the facility and men's restrooms during operating hours. The position requires a focus on customer service and expects that the individual is approachable, courteous, knowledgeable, and has good listening and communication skills. It is designed for a motivated, team-oriented, independent, and responsible individual who works well with minimal supervision. Task-specific training will be provided, and safety guidelines must be followed. The required skills will be learned primarily through on–the-job training.

Summary of Major Duties/Responsibilities:

• Must demonstrate our Customer Service Pledge
• Must be approachable, showing that our guests are our priority
• Must initiate contact with our guests by being courteous and greeting them with a smile
• Must be willing to listen to our guests and provide for their needs
• Must provide a genuine Thank You to every guest
• Ensure facility sanitation meets the high-quality standards established by Hershey’s Chocolate World
• Perform general cleaning tasks to include but not limited to vacuuming, mopping, dusting, trash removal, cleaning, and sanitizing surfaces
• Maintain cleanliness of public restrooms as well as a clean supply area
• Observe and report any sanitation problems and concerns both inside and outside the building (including cleaning blood, protein spills, and other body fluids)

Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:

• The male attendant will clean the men's public facility restrooms and men's employee restrooms during operating hours
• Must maintain a neat appearance and meet uniform standards
• Must be able to walk or stand for up to 8 hours
• Must be able to push, pull, lift, and carry 25-50 lbs. as well as overhead lifting
• May require bending, stooping, and twisting
• Ability to tolerate a repetitive motion of the hands, fingers, and wrists
• Must be able to work independently and at a fast pace
• Must be able to communicate effectively with guests, fellow coworkers, and function effectively as part of a team
• Must have basic math skills
• Ability to tolerate working in all types of outdoor weather
• Ability to proficiently read, write, and speak English

Minimum Education and Experience Requirements:

• Education: High school diploma or GED equivalent is preferred but not required
• Experience: Custodial experience is preferred but not required

This description covers the most significant duties performed, but you may be responsible for other minor-related work assignments.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.


The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

Job Tags

Hourly pay, Part time, Local area, Relocation package, Night shift, Weekend work, Day shift, Afternoon shift, Weekday work

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