Job Description

We are a modern, state of the art outpatient surgery center located in the heart of San Francisco. We are in search of a Surgery Scheduler/Insurance Verification Specialist. 

Responsibilities

• Opens the Front Office of the Center before first patient check-ins
• Welcomes patients, families, physicians, and visitors to the surgery center either in person or over the phone
• General duties include: pre-registration and registration of patients (i.e. entering insurance and demographic information, consent forms, etc into EMR system)
• Completing insurance verifications
• Notifying patients of insurance coverage and copay/coinsurance responsibilities
• Receiving and directing phone calls, distribution of mail and messages, assisting the business office as necessary
• Prepare patient documents
• Accepting and posting payments
• Work directly with clinical staff members to understand the lengths of procedures, room availability, and needs of special supplies
• Coordinate schedule with anesthesia group
• Maintain Front Desk area
• Other duties as assigned

Knowledge, Skills & Abilities:

• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of an organizations
• Additional languages preferred
• Knowledge of EMR systems
• Knowledge of commercial and private insurance plans
• Knowledge of Google Suite

Education and Experience:

• High School graduate or equivalent
• 1 year or more experience with insurance verification, preferred
• 1 year or more experience in a medical office setting, preferred

Required Licensure and Certification:

• Current Basic Cardiac Life Support Certification or willing to complete by start date

Compensation:

• Salary commensurate with experience

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